We count:

• The number of words in your documents.
• Which our ML models process for each insight in your chosen project type.

Each insight has an ML model that searches the text in your document, e.g. there is an ML model to look for Start Dates, another to search for Indemnities. There is also a small ML model that classifies documents when they are first uploaded, and this uses a flat rate of 250 ‘words’ regardless of how many words your document has.

Example: A user creates a project that has 10 insights, then uploads 20 documents with a total of 100,000 words.

First, 5,000 ‘words’ are consumed for uploading and classifying the documents (250 ‘words’ x 20 documents).

The user sends all 20 documents for review. This requires 1,000,000 credits (10 insight models x 100,000 words).

The total is therefore 1,005,000 ‘words’ to review these 20 documents.

No, you can upload documents of any length.

During your free trial you can access all of our standard features and create any of the project types.

You can process up to 1,000,000 words, which is sufficient to review our product's capabilities.

You will receive an email reminding you that your Free trial is about to end. Your account will remain and you can buy more credits here.

We do not offer refunds for our subscriptions, subscription upgrades or subscription add-ons. It is important to note that we have a free trial, but not a free plan.

Visit the subscription page here to upgrade your account and get immediate access to more credits.