Privacy Policy
Cognitiv+ LTD (“We”) are committed to protecting and respecting your
privacy.
This policy (together with our terms of use and any
other documents referred to on it) sets out the basis on which any
personal data we collect from you, or that you provide to us, will be
processed by us. Please read the following carefully to understand our
views and practices regarding your personal data and how we will treat
it. By visiting www.cognitivplus.com you are accepting and consenting
to the practices described in this policy.
For the purpose of
the Data Protection Act 2018 (the Act), the data controller is
Cognitiv+ of Impact Hub, 34b York Way, Kings Cross, London N1 9AB.
INFORMATION WE MAY COLLECT FROM YOU
We may collect and
process the following data about you:
Information you give us.You may give us information about you by
filling in forms on our site www.cognitivplus.com (our site) or by
corresponding with us by phone, e-mail or otherwise. This includes
information you provide when you register to use our site, subscribe
to our service, search for a product, place an order on our site,
participate in discussion boards or other social media functions on
our site, enter a competition, promotion or survey, request a brochure
and when you report a problem with our site. The information you give
us may include your name, address, e-mail address and phone number,
financial and credit card information, personal description and
photograph and any other information that are required for
troubleshooting purposes.
Information we collect about you.With
regard to each of your visits to our site we may automatically collect
the following information:
technical information, including the Internet protocol (IP) address
used to connect your computer to the Internet, your login information,
browser type and version, time zone setting, browser plug-in types and
versions, operating system and platform;
information about your
visit, including the full Uniform Resource Locators (URL) clickstream
to, through and from our site (including date and time); products you
viewed or searched for; page response times, download errors, length
of visits to certain pages, page interaction information (such as
scrolling, clicks, and mouse-overs), and methods used to browse away
from the page and any phone number used to call our customer service
number.
Information we receive from other sources.We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
Cookies
Our website uses cookies to distinguish you from other users of our
website. This helps us to provide you with a good experience when you
browse our website and also allows us to improve our site. For
detailed information on the cookies we use and the purposes for which
we use them see our Cookie Policy.
Uses made of the information
We use information held about you in the following ways:
Information you give to us.
We will use this information:
to carry out our obligations arising from any contracts entered into
between you and us and to provide you with the information, products
and services that you request from us;
to provide you with
information about other goods and services we offer that are similar
to those that you have already purchased or enquired about;
to
notify you about changes to our service;
to ensure that content
from our site is presented in the most effective manner for you and
for your computer.
Information we collect about you.
We will use this information:
to administer our site and for internal operations, including
troubleshooting, data analysis, testing, research, statistical and
survey purposes;
to improve our site to ensure that content is
presented in the most effective manner for you and for your computer;
to allow you to participate in interactive features of our
service, when you choose to do so;
as part of our efforts to
keep our site safe and secure;
to measure or understand the
effectiveness of advertising we serve to you and others, and to
deliver relevant advertising to you;
to make suggestions and
recommendations to you and other users of our site about goods or
services that may interest you or them.
Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).
Disclosure of your information
We may share
your personal information with any member of our group, which means
our subsidiaries, our ultimate holding company and its subsidiaries,
as defined in section 1159 of the UK Companies Act 2006.
We may share your information with selected third parties including:
Business partners, suppliers and sub-contractors for the performance
of any contract we enter into with you.
Advertisers and
advertising networks that require the data to select and serve
relevant adverts to you and others. We do not disclose information
about identifiable individuals to our advertisers, but we may provide
them with aggregate information about our users (for example, we may
inform them that 500 men aged under 30 have clicked on their
advertisement on any given day). We may also use such aggregate
information to help advertisers reach the kind of audience they want
to target (for example, women in SW1). We may make use of the personal
data we have collected from you to enable us to comply with our
advertisers wishes by displaying their advertisement to that target
audience.
Analytics and search engine providers that assist us
in the improvement and optimisation of our site.
We may disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case
we may disclose your personal data to the prospective seller or buyer
of such business or assets.
If Cognitiv+ or substantially all of
its assets are acquired by a third party, in which case personal data
held by it about its customers will be one of the transferred assets.
If we are under a duty to disclose or share your personal data
in order to comply with any legal obligation, or in order to enforce
or apply our terms of use [or terms and conditions of supply] and
other agreements; or to protect the rights, property, or safety of
Cognitiv+, our customers, or others. This includes exchanging
information with other companies and organisations for the purposes of
fraud protection and credit risk reduction.]
Where we store your personal data
The data that
we collect from you may be transferred to, and stored at, a
destination outside the European Economic Area (“EEA”). It may also be
processed by staff operating outside the EEA who work for us or for
one of our suppliers. Such staff maybe engaged in, among other things,
the fulfilment of your order, the processing of your payment details
and the provision of support services. By submitting your personal
data, you agree to this transfer, storing or processing. Cognitiv+
will take all steps reasonably necessary to ensure that your data is
treated securely and in accordance with this privacy policy.
All
information you provide to us is stored on our secure servers. Any
payment transactions will be encrypted using SSL technology. Where we
have given you (or where you have chosen) a password which enables you
to access certain parts of our site, you are responsible for keeping
this password confidential. We ask you not to share a password with
anyone.
Unfortunately, the transmission of information via the internet
is not completely secure. Although we will do our best to protect your
personal data, we cannot guarantee the security of your data
transmitted to our site; any transmission is at your own risk. Once we
have received your information, we will use strict procedures and
security features to try to prevent unauthorised access.
Your
rights
You have the right to ask us not to process your personal
data for marketing purposes. We will usually inform you (before
collecting your data) if we intend to use your data for such purposes
or if we intend to disclose your information to any third party for
such purposes. You can exercise your right to prevent such processing
by checking certain boxes on the forms we use to collect your data.
You can also exercise the right at any time by contacting us at
info@cognitivplus.com
Our site may, from time to time, contain links to and from the
websites of our partner networks, advertisers and affiliates. If you
follow a link to any of these websites, please note that these
websites have their own privacy policies and that we do not accept any
responsibility or liability for these policies. Please check these
policies before you submit any personal data to these websites.
Access to information
The Act gives you the
right to access information held about you. Your right of access can
be exercised in accordance with the Act. Any access request may be
subject to a fee of £10 to meet our costs in providing you with
details of the information we hold about you.
Changes to our privacy policy
Any changes we
may make to our privacy policy in the future will be posted on this
page and, where appropriate, notified to you by e-mail. Please check
back frequently to see any updates or changes to our privacy policy.
Contact
Questions, comments and requests
regarding this privacy policy are welcomed and should be addressed to
info@cognitivplus.com